
Prior to contacting technical support, please visit the ASL online FAQ for quick answers to common
hardware and software issues.The answers may be searched by keyword or browsed by category. These
documents are maintained with up to date information.
FAQ [http://faq.aslab.com]
To request replacement of a defective part (except monitor) on systems under warranty, please send an
• Serial number or invoice number of the system
• Detailed description of the problem
• Shipping address
If the transaction involves multiple systems, ASL highly recommends creating one ticket per system.
This will avoid any mixup when the RMA is processed.
Defective monitors will be handled directly by the manufacturer. Here is the contact information:
• Viewsonic: 800 888 8583 (US) or 866-262-1967 (Canada)
• IIyama: 800 594 7480
Adaptec AACRAID Linux User
Guide
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